Over 15 years after the Institute of Medicine recognized patient-centered care as one of the six major domains of healthcare quality, there has yet to be a major shift within traditional healthcare settings. While many patients are better informed, access to high-touch, personalized, and patient-focused care is still limited at best. Innovative health systems are trying to put patients at the center of healthcare transformation. In this session, we’ll discuss how.

Engaging the patient through patient advisory groups, surveys, and other feedback mechanisms
Innovative ways to use technology to support and enhance personalized patient care
What makes digital technology usable and desirable